✨ Welcome to the club
This guide covers a few important topics that are unique to our Crossroads club. If you ever have questions or need support, please reach out to Member Services.
⚡️ All-City access
Switchyards membership includes 24/7 access to all of our current and future clubs.
🌐 Wi-Fi
Across all locations, our network name is Switchyards and the password is madewithsoul.
🛟 Reserve a phone booth or meeting room
All locations have phone booths or meeting rooms available for private calls and Zooms. These spaces must be reserved in advance. Drop-ins are not permitted.
Book a room at switchyards.com/rooms. It takes about 20 seconds.
You will receive a check-in reminder email 30 minutes before your reservation. You have until 10 minutes after the booking start time to check in. If you do not check in, your reservation will be canceled and may be rebooked by another member.
Each Club Room includes a Club Room Kit with dry erase markers, an eraser, and spare remote batteries.
🍎 Rules for a great experience
Switchyards is a shared space, and you’re going to bump into your neighbors.
To keep the experience great for everyone, there are clear expectations for how the space is used and respected. Members who routinely violate club rules or are generally disrespectful to others may be removed from the club.
🗄 Membership Dues Portal
Use the Membership Dues Portal to update payment information, view billing history, and manage your account.
—> Click here to jump to the membership dues portal
Before You Visit
🚪 Access
All members use the Alta Open app to access the club.
You will receive a separate email from Avigilon Alta Open with an invitation to download the app. Check your spam folder if you don’t see it. Look for the subject line: Activate your mobile key for Switchyards.
You will not be able to enter any club without this app. If you did not receive the invitation, contact Member Services.
🚙 Parking
1712 Holmes St, Kansas City, MO 64108
The Crossroads location is classic city living, so most parking is free street parking in the surrounding area. The lot directly across the street is not available for Switchyards members.
A map of parking options can be found here. Please note that street parking is always in accordance with city policy, which is subject to change!
🦉 Hours
Always open, 24/7.
🔒 Security
You can access the club at any time using the Alta Open app. The space is monitored with access control and closed-circuit security cameras.
When you get here
Welcome to Switchyards!
🔮 Opening the doors
Members enter through the door on Holmes Street. Look for the SY logo on the door.
You will scan in twice: once through the first door and again through the second door to access the club.
To enter, scan your phone or wave your hand near the black reader by the door.
If your access is set to Always Allow, your phone can stay in your pocket. If not, you’ll need to unlock your phone to scan in.
If you experience access issues, contact Member Services after checking your spam folder.
Inside the club
🦉 24/7 access
The club is always open for focused work, anytime you need it. Access and security monitoring are in place at all hours.
👋 Clubkeeps
Because our clubs are open 24/7, staff are not on-site at all times. Our Clubkeeps monitor the space remotely and physically check in every day. We call this invisible hospitality.
📰 Club Paper
Club Paper is a member-created publication by and for the Switchyards community. Submit your work at switchyards.com/clubpaper. Copies are available in the club.
🌵 The Space
The club is designed for focused work and collaboration.
Small in-person meetings and conversation are welcome in the café area. If you need to take a call or Zoom, please use one of the four bookable phone booths or the Club Room. Restrooms are located across from the library entrance.
🔍 Lost and Found
If you’ve left something in the club, contact Member Services. Include “Lost and Found” in your message for faster support.
🚫 Club Rules
This is a shared space with shared expectations. Please follow the club rules to ensure a great experience for everyone.
🌲 Everything else
Take a few minutes to review the rest of the Clubguide and FAQs to get familiar with all the membership basics.
☕️ Our best work is ahead
If you made it this far, we owe you a coffee.
You have a key to this place. It’s your neighborhood work club, and it’s here for you always.
👋 See you around the club,
– SY