✨ Welcome to the club
This page covers a few important topics that are unique to our Five Points club. If you ever have questions, please reach out to Member Services.
⚡️ “All-City” access
Switchyards membership includes 24/7 access to all of our current and future clubs. That’s the power of All-City membership.
🌐 Wi-Fi
Across all locations, our network name is Switchyards and the password is madewithsoul.
🛟 Reserve a phone booth
All locations have phone booths for private calls or Zooms. These must be reserved in order to use. No drop-ins. You must also check in to confirm your booking.
Book a booth at switchyards.com/rooms. It takes about 20 seconds.
You’ll receive a check-in reminder email 30 minutes before your reservation. You have until 10 minutes after the booking start time to check in. If you don’t, the reservation is canceled and released to another member.
🍎 Rules for a great experience
Switchyards is a shared space. You’re going to bump into your neighbors. For the experience to work well for everyone, there are specific ways the club should be used, and not used.
Please review the Club Rules section. Members who routinely violate the rules or are generally disrespectful to others will be removed from the club.
🗄 Membership Dues Portal
Use the Membership Dues Portal to update your credit card, view payment history, and manage your membership details.
—> Click here to jump to the membership dues portal
Before You Visit
🚪 Access
All members use an app called Alta Open to access the club. You’ll receive a separate email from Avigilon Alta Open with an invitation to download the app. Check your spam folder if you don’t see it.
Look for the subject line: “Activate your mobile key for Switchyards.”
You cannot enter any club without this app. If you didn’t receive the invite, reach out to Member Services.
🚙 Parking
There is free street parking throughout the neighborhood, as well as a first come, first serve lot on 31st Ave. Detailed parking map can be found here.
🦉 Hours
Always open — 24/7
🔒 Security
You can access the club anytime using the Alta Open app. The space is monitored through access control systems and closed-circuit security cameras.
When you get here
Welcome to Switchyards!
🔮 Opening the doors
Welcome to Switchyards.
All members use the Alta Open app to open the doors. Upon joining, you’ll receive an invitation to download the Alta Open Security app. You will not be able to enter any location without it.
With the app installed, scan your phone or wave your hand in front of the black reader next to the door.
Set access to “Always Allow” and you won’t even need to take your phone out of your pocket. Just wave and walk in.
If access is not set to “Always Allow,” you’ll need to unlock your phone to enter.
If access is lost or never received, first check your spam folder. If it’s still missing, reach out to Member Services.
Inside the club
🦉 24/7
The club is always open for work and focus, day or night. Access is managed through the Alta Open app, and the space is monitored at all times.
👋 Clubkeeps
Because our clubs are open 24/7, staff will not be on-site at all hours. That said, the space is constantly monitored, and our Clubkeeps physically check in every day.
We call it invisible hospitality.
🌐 Wi-Fi
Network: Switchyards
Password: madewithsoul
📰 Club Paper
Club Paper is a small tabloid created for and by Switchyards members. Submit your work at switchyards.com/clubpaper. Copies are free and available in the club.
🌵 The Space
We’ve sweated every detail around our members’ use case.
In the large cafe area, small in-person meetings and casual conversation are totally fine. If you have a call or Zoom, please use one of the four bookable phone booths.
Restrooms are located in the back right corner of the club.
🔍 Lost and Found
If you’ve left something behind, reach out to Member Services.
Include “Lost and Found” in your message for the quickest support.
🚫 Club Rules
This is a shared space. Respect for others is non-negotiable. Please follow the Club Rules so the experience stays great for everyone.
🌲 Everything else
Take a few minutes to review the rest of the Clubguide and familiarize yourself with the membership basics and FAQs.
☕️ Our best work is ahead
If you made it this far, we owe you a coffee.
If you need anything at all, reach out to Member Services.
You have a key to this place. It’s your neighborhood work club. And it’s here for you, always.
👋 See you around the club,
– SY