✨ Welcome to the club
This page covers a few important topics that are unique to our Oakhurst club. If you ever have questions, please reach out to Member Services.
⚡️ “All-City” access
Switchyards membership includes 24/7 access to all of our current and future clubs. That’s the power of All-City membership.
🌐 Wi-Fi
Across all locations, our network name is Switchyards and the password is madewithsoul.
🛟 Reserve a phone booth or meeting room
All locations have either phone booths or meeting rooms for private calls or Zooms. These must be reserved in order to use. No drop-ins. You must also check in to confirm your booking.
Book a room at switchyards.com/rooms. It takes about 20 seconds.
You’ll receive a check-in reminder email 30 minutes before your reservation. You have until 10 minutes after the booking start time to check in. If you don’t, the reservation is canceled and released to another member.
Each Club Room includes extra dry erase markers, an eraser, and spare batteries for the remote.
🍎 Rules for a great experience
Switchyards is a shared space. You’re going to bump into your neighbors. For the experience to work well for everyone, there are specific ways the club should be used, and not used.
Please review the Club Rules section. Members who routinely violate the rules or are generally disrespectful to others will be removed from the club.
🗄 Membership Dues Portal
Use the Membership Dues Portal to update your credit card, view payment history, and manage your membership details.
—> Click here to jump to the membership dues portal
Before You Visit
🚪 Access
All members use an app called Alta Open to access the club. You’ll receive a separate email from Avigilon Alta Open with an invitation to download the app. Check your spam folder if you don’t see it.
Look for the subject line: “Activate your mobile key for Switchyards.”
You cannot enter any club without this app. If you didn’t receive the invite, reach out to Member Services.
🚙 Parking
4014 Monroe Rd., Charlotte, NC 28205
Plenty o' free parking at Oakhurst. There’s a massive designated parking lot for Oakhurst Commons. All yours!
🦉 Hours
Always open — 24/7
🔒 Security
You can access the club anytime using the Alta Open app. The space is monitored through access control systems and closed-circuit security cameras.
🚶♀️ Getting here
Park in the lot at Building 3.
Enter through the main entrance, turn right, and walk past the windows on your right. Look for the “SY” on the door.
Welcome to Switchyards.
Welcome to Switchyards!
🔮 Opening the doors
All members use the Alta Open app to open the doors. Upon joining, you’ll receive an invitation to download the Alta Open Security app. You will not be able to enter any location without it.
With the app installed, scan your phone or wave your hand in front of the black reader next to the door.
Set access to “Always Allow” and you won’t even need to take your phone out of your pocket. Just wave and walk in.
If access is not set to “Always Allow,” you’ll need to unlock your phone to enter.
If access is lost or never received, first check your spam folder. If it’s still missing, reach out to Member Services.
Inside the club
🦉 24/7
The club is always open for 24/7 work and focus. You will be able to access the club anytime you like using the Alta Open app. The space will be constantly monitored via access control and our closed-circuit security cameras.
👋 Clubkeeps
Since these spaces are 24/7, we will not have staff on-site at all hours. We will, however, be constantly monitoring the space and will have our Clubkeeps physically checking in on it every day. We call it "invisible hospitality".
🌐 Wi-Fi
The password is madewithsoul across all locations.
📰 Club Paper
Club Paper is a little tabloid thing for and by the members of Switchyards. Submit your stuff at switchyards.com/clubpaper. They're yours for the taking!
🌵 The Space
We've sweated every detail around our members' use case. The space is divided into two primary areas: the “cafe” area and “The Library of Deep Work and Focus.” Please respect the library area and do not take calls, meetings, zooms, etc. when working there. When in the large cafe area, small in-person meetings and chatting are totally fine. But if you have a call or zoom, please respect other members and take it from one of our 4 bookable phone booths or the meeting room.
🔍 Lost and Found
If you’ve left something behind, reach out to Member Services.
Include “Lost and Found” in your message for the quickest support.
🚫 Club Rules
This is a shared space. And you’re going to bump into your neighbors. In order for this space to be great, there are a few specific ways that it needs to be used (and not used).
🌲 Everything else
Take a few minutes to review the rest of the Club guides and familiarize yourself with the membership basics and FAQs.
☕️ Our best work is ahead
If you made it this far, we owe you a coffee.
If you need anything at all, reach out to Member Services.
You have a key to this place. It’s your neighborhood work club. And it’s here for you, always.
👋 See you around the club,
– SY