✨ Welcome to the club
This page covers a few important topics that are unique to our Starland District club. If you ever have questions, please reach out to Member Services.
⚡️ “All-City” access
Switchyards membership includes 24/7 access to all of our current and future clubs. That’s the power of All-City membership.
🌐 Wi-Fi
Across all locations, our network name is Switchyards and the password is madewithsoul.
🛟 Reserve a phone booth or meeting room
All locations have either phone booths or meeting rooms for private calls or Zooms. These must be reserved in order to use. No drop-ins. You must also check in to confirm your booking.
Book a room at switchyards.com/rooms. It takes about 20 seconds.
You’ll receive a check-in reminder email 30 minutes before your reservation. You have until 10 minutes after the booking start time to check in. If you don’t, the reservation is canceled and released to another member.
Each Club Room includes a Club Room Kit with extra dry erase markers, an eraser, and spare batteries for the remote.
🍎 Rules for a great experience
Switchyards is a shared space. You’re going to bump into your neighbors. For the experience to work well for everyone, there are specific ways the club should be used, and not used.
Please review the Club Rules section. Members who routinely violate the rules or are generally disrespectful to others will be removed from the club.
🗄 Membership Dues Portal
Use the Membership Dues Portal to update your credit card, view payment history, and manage your membership details.
—> Click here to jump to the membership dues portal
Before You Visit
🚪 Access
All members use an app called Alta Open to access the club. You’ll receive a separate email from Avigilon Alta Open with an invitation to download the app. Check your spam folder if you don’t see it.
Look for the subject line: “Activate your mobile key for Switchyards.”
You cannot enter any club without this app. If you didn’t receive the invite, reach out to Member Services.
🚙 Parking
There is a public lot available for Switchyards members, as well as nearby, free street parking! Detailed map of parking can be found here.
🦉 Hours
Always open — 24/7
🔒 Security
You will be able to access the club anytime you like using the Alta Open app. The space will be constantly monitored via access control and our closed-circuit security cameras.
Welcome to Switchyards!
🔮 Opening the doors
All members will use an app to open the doors. It’s our fancy new way for you to open the doors of Switchyards with your phone. Upon joining the club you will receive an invitation to download the Alta Open Security app. Please note: you will not be able to enter any location without this.
With the app installed on your phone, just scan your phone or wave your hand in front of the black reader next to the door.
-
Set access to "Always Allow" and all you have to do is wave your hand near the reader. Your phone doesn't even have to leave your pocket. It’s pretty magical once you do it.
-
If access is not set to "Always Allow", you'll have to take your phone out of your pocket to unlock the door.
If access is lost or never received, first check your spam folder. If it’s still missing, reach out to Member Services.
Inside the club
🦉 24/7
The club is always open for work and focus, day or night. Access is managed through the Alta Open app, and the space is monitored at all times.
👋 Clubkeeps
Because our clubs are open 24/7, staff will not be on-site at all hours. That said, the space is constantly monitored, and our Clubkeeps physically check in every day.
We call it invisible hospitality.
🌐 Wi-Fi
Network: Switchyards
Password: madewithsoul
📰 Club Paper
Club Paper is a small tabloid created for and by Switchyards members. Submit your work at switchyards.com/clubpaper. Copies are free and available in the club.
🌵 The Space
We’ve sweated every detail around our members’ use case.
In the large cafe area, small in-person meetings and casual conversation are totally fine. If you have a call or Zoom, please use one of the four bookable phone booths or the Club Room.
Restrooms are located in the back right corner of the club.
🔍 Lost and Found
If you’ve left something behind, reach out to Member Services.
Include “Lost and Found” in your message for the quickest support.
🚫 Club Rules
This is a shared space. And you’re going to bump into your neighbors. In order for this space to be great, there are a few specific ways that it needs to be used (and not used).
🌲 Everything else
Take a few minutes to review the rest of the Clubguide and familiarize yourself with the membership basics and FAQs.
☕️ Our best work is ahead
If you made it this far, we owe you a coffee.
If you need anything at all, reach out to Member Services.
You have a key to this place. It’s your neighborhood work club. And it’s here for you, always.
👋 See you around the club,
– SY